shipping policy

Shipping Policy

Last Updated: [Date]

Thank you for shopping at World Holiday Store. This Shipping Policy outlines how we process, ship, and deliver your orders. By making a purchase from us, you agree to the terms and conditions outlined in this policy.

1. Shipping Locations

We currently offer shipping within the United Kingdom. Unfortunately, we do not offer international shipping at this time. We aim to provide reliable shipping to all our customers within the UK.

2. Processing Time

• All orders are processed within 1-2 business days (Monday to Friday, excluding public holidays).

• Orders placed after 3:00 PM or on weekends/public holidays will be processed the next business day.

• Once your order is processed, we will send you a confirmation email with tracking information.

3. Shipping Methods & Delivery Times

We offer several shipping options, depending on your location and preferences. Delivery times are estimated as follows:

• Standard Delivery (3-5 business days): £[insert price]

• Express Delivery (1-2 business days): £[insert price]

• Next Day Delivery (next business day if ordered before 3:00 PM): £[insert price]

Please note: Delivery times may vary due to factors such as weather, courier delays, or public holidays.

4. Shipping Costs

• Shipping fees are calculated at checkout based on your order total and selected shipping method.

• We offer free standard shipping on orders over £[insert amount]. (You can adjust this amount based on your business model.)

5. Order Tracking

Once your order is dispatched, you will receive a tracking number and a link to track your parcel. You can track your order on the courier's website.

6. Missing or Damaged Items

If your order arrives damaged or with missing items, please contact us at info@worldholiday.store within 48 hours of receiving your shipment. We will work with you to resolve the issue and ensure your satisfaction. In case of damaged items, we may ask for photos of the damage to process your claim.

7. Address Accuracy

Please ensure that the shipping address you provide at checkout is accurate. We are not responsible for packages lost or delayed due to incorrect or incomplete address details.

8. Shipping Delays

While we strive to ship your orders promptly, there may be occasional delays due to circumstances beyond our control (e.g., weather, courier issues, high-volume periods). In such cases, we will notify you of any expected delays and provide an updated estimated delivery date.

9. Return & Exchange Policy

If you wish to return or exchange an item, please refer to our Return Policy [Insert link to Return Policy page]. All returns must be initiated within [insert number] days of receiving your order. Shipping costs for returns are the responsibility of the customer unless the item is faulty or incorrect.

10. Contact Us

If you have any questions regarding your shipment or if you need further assistance, please contact us at:

World Holiday Store
Email: info@worldholiday.store
Phone: +44 7424 918068
Address: 76 Heather Ln, West Drayton, UB7 8AR, UK